Cookies Policy
- Introduction This Cookies Policy explains how our website uses cookies and similar technologies to collect and store information when you visit it. We are committed to protecting your privacy and being transparent about our use of cookies, in full compliance with GDPR.
- What are Cookies? Cookies are small text files that a website stores on your computer or mobile device when you visit it. This way, the website remembers your actions and preferences (such as your password, specific dates, language) for a period of time, so you don’t have to enter these preferences every time you visit the website or browse its pages.
- How do We Use Cookies? We use cookies for various reasons, the main one being to ensure the proper functioning of the booking system and to improve the browsing experience of users. Cookies help us provide personalised services, remember your appointment choices, analyse traffic and optimise our operations.
- Consent for Cookies When you visit our website for the first time, a consent banner will appear (via the “CookieYes” service) asking you to give your consent to the installation of cookies, except for those that are strictly necessary. You have the option to accept all cookies, reject all unnecessary cookies, or customize your choices. Your consent is voluntary and you can withdraw it at any time.
- Types of Cookies We Use and Their Lifespan Our website uses the following categories of cookies:
Strictly Necessary Cookies: These cookies are necessary for the proper functioning of the website and the booking system. They cannot be disabled, because your booking cannot be completed without them.
- Booking Function: The cookies that are necessary for the website to “remember” the services, dates and times you have chosen as you browse different pages until you complete payment (checkout).
- User Login: Cookies associated with your account (if you log in), so that you remain logged in during the session.
- Security: Cookies to help prevent malicious attacks during the booking process.
- Duration: It is usually limited to the duration of the session or for a short period of time until the booking is completed.
Functionality Cookies: These cookies allow the website to provide improved functionality and personalisation.
- Preferences: Cookies that remember your choices, such as your preferred language or recently viewed services, to make your next visit easier.
- Newsletter: If you subscribe to our newsletter, cookies may be used to remember your subscription and prevent the same pop-ups from appearing again.
- Duration: It can vary, from the length of a session to several months (e.g. 1 year).
Performance Cookies / Analytical Cookies (Analytics): These cookies allow us to measure visits and traffic sources in order to improve the performance of our website.
- Google Analytics: We use Google Analytics to understand how visitors interact with our service pages (e.g. which services are most popular, how much time is spent on each page). These data are collected anonymously.
- Duration: For example, the _ga cookie is usually kept for 2 years, while _gid is kept for 24 hours.
Third-Party Cookies (Marketing & Third Parties): Our website may use third-party services that place their own cookies:
- Payment Providers: Services such as PayPal, Stripe or Banks, which use cookies to securely process your booking payment.
- Maps (Google Maps): If you use the interactive map to find our studio location, Google may store preference or location cookies.
- Social Media: If there are share buttons or login though social media buttons.
- Managing and Disabling Cookies You can manage your cookie preferences at any time through the special icon “Cookie Settings” of CookieYes, available on your screen (usually in the bottom corner).
In addition, you can control cookies through your browser settings. Please note that completely disabling cookies (especially “Necessary” cookies) may prevent the proper functioning of the booking calendar and checkout process.
- Withdrawal of Consent You can withdraw your consent to the use of non-essential cookies at any time, via the “CookieYes” management tool on our website.
- Contact If you have any questions about our Cookies Policy, you can contact us at the contact details listed on our website.